Dental and Medical Counsel Blog

PAGA Claims: How They Affect Dental Practices

August 26, 2023

In the world of dentistry, maintaining top-notch clinical standards is often the primary focus. However, there's another facet of running a dental practice that often remains in the shadows until it's too late: legal compliance. 

With the emergence of the Private Attorneys General Act (PAGA), dental practices are finding themselves in the crosshairs of litigation more often. It's paramount that dentists and practice owners understand the ramifications of PAGA claims and how they can impact their operation.

Understanding PAGA: A Brief Overview

The Private Attorneys General Act, commonly known as PAGA, is an integral part of California's labor code. It provides employees the right to sue their employers for any violation of the state's labor laws. This act was primarily established to supplement the state's ability to enforce labor laws, given its limited resources. By allowing employees to act as private attorneys general, PAGA lets them seek penalties for themselves and also for other aggrieved employees, magnifying the impact of each claim.

Under PAGA, employees aren't just representing their personal grievances. Instead, they step into the shoes of the state's labor enforcement agencies, thereby broadening the reach of their claims. This means that instead of individual claims, a PAGA action can address multiple violations, increasing the potential financial penalties for the employer.

How PAGA Claims Impact Dental Practices Specifically

Dental practices, while unique in their operations, are not immune to the intricacies of labor laws. These establishments employ various professionals, ranging from dental specialists to front desk personnel. Due to the diverse nature of job roles in a dental practice, there's an increased potential for issues like job misclassification or discrepancies in wages and work hours. Mistakes or oversights in these areas can trigger PAGA claims.

When faced with a PAGA claim, dental practices could incur hefty penalties, which can be financially debilitating. Moreover, the claim doesn't just affect the finances; it can tarnish the reputation of the practice. This reputational damage may lead to a decline in trust from both current employees and patients. Additionally, the negative publicity might make it challenging to attract and retain top talent in the future.

Common Labor Code Violations in Dental Practices

Dental practices, with their distinct business structures, can inadvertently fall into some common labor code traps. One such common error is the misclassification of dental hygienists. Instead of categorizing them as employees, they might be mistakenly labeled as independent contractors. This misstep can have cascading effects, leading to violations such as missed meal breaks, rest breaks, or not paying overtime as mandated.

In addition to classification issues, there are other areas where dental practices might inadvertently err. Failing to provide accurate wage statements is a frequent oversight. Practices might also neglect to furnish proper wage documentation or may falter in detailing hours worked, total earnings, and deductions. Such omissions, while they may seem minor, can result in substantial penalties if brought up under the purview of PAGA.

Reimbursement of work-related expenses is another area where dental practices should tread carefully. Employees might incur expenses for materials or travel, expecting the practice to compensate them. If the practice overlooks or neglects these reimbursements, it becomes yet another potential violation. Collectively, these lapses, no matter how unintentional, can culminate in significant legal and financial ramifications for the practice.

The Financial Implications of PAGA Claims for Dental Offices

A single PAGA claim lodged against a dental practice can be financially devastating. The penalties, influenced by the number of aggrieved employees and the longevity of the violations, can skyrocket into the thousands or even millions of dollars. It's not just the immediate penalties that weigh down on the practice; there are other intertwined costs to consider. Legal defense fees, potential settlement amounts, and disruptions to daily operations can further strain a practice's financial health.

Many dental practices operate on relatively narrow profit margins. Within this financial framework, even one PAGA claim can represent a significant setback. The stakes of such claims underscore the critical importance of always maintaining legal compliance. Dental practices, to ensure their long-term viability, must prioritize proactive measures against potential labor code violations.

Wage and Hour Violations: A Key Concern for Dental Employers

One of the primary areas that attract PAGA claims against dental practices is wage and hour violations. The roots of these violations often lie in overlooked details like failing to pay for overtime, not granting mandated breaks or inaccuracies in wage statements. Dental practices, particularly those in growth phases or experiencing high employee turnover, can find themselves at increased risk. In such dynamic environments, lapses in wage and hour compliance can occur more readily.

To counteract this vulnerability, dental practices must emphasize meticulous record-keeping. Regular audits of payroll practices, ensuring every employee receives their due, becomes a non-negotiable aspect of operations. The importance of this diligence cannot be overstated. Through consistent and thorough checks, dental employers can substantially reduce their exposure to PAGA claims rooted in wage and hour discrepancies.

The Importance of Proper Employee Classification in Dentistry

Employee classification plays a pivotal role in determining a dental practice's risk to PAGA claims. Incorrectly classifying an employee, such as deeming them an independent contractor when they function as an employee, opens the door to numerous labor code violations. These aren't trivial missteps; they come with complex implications. Dental practices can find themselves owing back wages, grappling with tax issues, and facing other related complications.

Given the weight of these ramifications, comprehension and adherence to legal classification definitions become paramount for dental practices. Understanding the distinctions between employees and independent contractors, and applying these classifications correctly, is not just a legal mandate—it's a shield against PAGA claims.

Best Practices to Ensure Compliance and Avoid PAGA Claims

Being proactive is the best defense against potential PAGA claims. By establishing best practices and regular audits, dental practices can minimize their risk.

  • Regular Training: Ensure that management and HR personnel are well-versed in labor laws. Continuous education can help spot potential issues before they escalate.
  • Audit Payroll Regularly: Regular audits can help identify and rectify any wage discrepancies or miscalculations.
  • Implement a Reporting System: Having a system where employees can report concerns can catch issues early on.
  • Stay Updated on Labor Laws: Labor laws evolve, and dental practices need to keep abreast of the latest changes to ensure compliance.
  • Seek Expert Counsel: Consult with legal professionals familiar with dental practice operations to ensure you're on solid legal ground.

You need to make sure you have an understanding of PAGA, and that is where we can help you. At DM Counsel, we are here to make sure your rights are protected. This will put your dental practice in the best position possible to be successful.

Employee Rights and Employer Responsibilities Under PAGA

The Private Attorneys General Act (PAGA) empowers employees in a unique way, allowing them to champion the rights of their colleagues. Under this provision, an employee can pursue action for labor code violations even if they themselves haven't directly suffered from those violations. This mechanism serves to amplify the voice of individual employees, ensuring that a broader spectrum of workplace issues can be brought to light. Consequently, the act strengthens the collective rights of the workforce, promoting a more equitable work environment.


For employers, PAGA's structure emphasizes the critical need for holistic compliance. It's not enough to ensure that a majority of employees are treated correctly; the labor code's guidelines must be uniformly applied to all. This universal adherence is pivotal, as a lapse in treatment or benefits for even a single employee can trigger a PAGA claim.

Navigating the PAGA Lawsuit Process: Steps for Dental Practices

Navigating a PAGA claim is a nuanced process for dental practices, requiring careful attention and strategic decision-making. Taking specific, targeted actions can make all the difference in both addressing the immediate claim and preventing future issues. A few steps to follow include::


  • Immediate Legal Consultation: As soon as you become aware of a PAGA claim, it's paramount to consult with legal professionals well-versed in PAGA litigation. Their expertise can provide guidance tailored to the specifics of your situation, ensuring you're on the right path from the outset.
  • Gather Records: Proactively compile all relevant employment records, from wage statements to work schedules. This documentation serves as the foundation for your defense, offering a clear and structured snapshot of your employment practices.
  • Open Communication: Maintaining a dialogue is vital, even in the midst of a claim. While you should approach communications judiciously, keeping an open channel with the aggrieved employee can foster understanding and potentially facilitate resolution.
  • Evaluate Mediation or Settlement: Not every claim needs to culminate in a courtroom battle. There are instances where mediation or a mutual settlement can offer a more amicable and efficient resolution. This approach can save both time and resources, benefitting both the practice and the employee.
  • Stay Compliant: A PAGA claim can also serve as an enlightening moment. Use this experience to introspect, identify areas of improvement, and enhance your labor code compliance, ensuring such issues are less likely to recur in the future.


Navigating the intricacies of a PAGA claim can be daunting, but you don't have to do it alone. At DM Counsel, we have the expertise and experience to guide dental practices through this process, ensuring the best possible outcome. Reach out to us today and let us help you safeguard your practice's future and reputation.

Contact Dental and Medical Counsel for Help With Dental Practice Management and PAGA Claims

When it comes to legal complexities, especially those surrounding PAGA claims, dental practices shouldn't navigate the waters alone. Expert legal counsel can provide invaluable guidance, helping dental professionals focus on what they do best: offering exceptional care. Dental and Medical Counsel stands ready to support dental practices in these endeavors. With deep expertise in the nuances of dental practice management and PAGA claims, we're the partners dental professionals need in these challenging times. Contact us today to learn more about how we can help you.


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Frequently Asked Questions

1. What is PAGA, and how does it impact dental practices?

PAGA, or the Private Attorneys General Act, can have serious implications for dental practices. It empowers employees to sue employers for labor law violations, potentially leading to substantial financial penalties and damage to your practice's reputation. If you're concerned about PAGA claims, consulting a dental lawyer is a wise move.

2. How do PAGA claims specifically affect dental practices?

PAGA claims can result in significant financial setbacks and harm your practice's image. Negative publicity decreased trust from employees and patients, and difficulty attracting top talent are all possible consequences. To safeguard your practice, legal expertise is essential.

3. What are some common labor code violations dental practices might face?

Dental practices can unknowingly make mistakes like employee misclassification, inaccurate wage statements, or overlooking expense reimbursements. These errors could trigger PAGA claims and lead to legal trouble. Seeking advice from a dental lawyer can help you avoid these pitfalls.

4. How might PAGA claims financially impact dental offices?

PAGA claims often result in hefty penalties, legal fees, settlements, and operational disruptions. Given the financial vulnerability of dental practices, even a single claim can be devastating. Enlisting the support of a dental lawyer can help protect your practice's financial stability.

5. Why are wage and hour violations a significant concern for dental employers?

Wage and hour violations, such as failing to pay overtime or provide mandated breaks, are common triggers for PAGA claims in dental practices. Especially during periods of growth or high employee turnover, these violations can be hard to avoid without legal guidance.

6. How crucial is proper employee classification for dental practices?

Accurate employee classification is paramount for avoiding PAGA claims. Incorrect classifications, like labeling employees as independent contractors, can lead to serious legal complications. Relying on a dental lawyer's expertise can help you navigate these challenges.

7. What best practices can shield dental practices from PAGA claims?

To minimize the risk of PAGA claims, regular training, meticulous payroll audits, implementing reporting systems, staying updated on labor laws, and seeking counsel from a dental lawyer are recommended strategies.

8. How does PAGA empower employees and impact dental employers?

PAGA empowers employees to bring attention to labor violations affecting colleagues. For employers, this underscores the importance of maintaining uniform compliance, as a single employee's issue can escalate to a PAGA claim.

9. What steps should dental practices take when facing a PAGA claim?

If confronted with a PAGA claim, immediate legal consultation, organizing relevant records, open communication, exploring mediation or settlement, and learning from the experience to enhance compliance are crucial steps. A dental lawyer can guide you through this process.

10. How can Dental and Medical Counsel assist dental practices with PAGA claims and legal complexities?

Dental and Medical Counsel specializes in providing legal guidance to dental practices dealing with PAGA claims. Their expertise in dental practice management and PAGA claims can help safeguard your practice's reputation and future. Contacting them is a proactive step.

11. Why is expert legal counsel crucial for dental practices dealing with PAGA claims?

Expert legal counsel, such as Dental and Medical Counsel, offers the tailored guidance needed to navigate PAGA claims effectively. By leveraging their expertise, you can ensure legal compliance while focusing on delivering exceptional dental care.
For personalized assistance or inquiries regarding dental practice management and PAGA claims, reach out to Dental and Medical Counsel today. Their specialized legal support can be instrumental in addressing legal challenges and preserving your dental practice's success.

At Dental & Medical Counsel, PC, we understand navigating the legal process can be tricky. We believe every doctor deserves the best advice and service so doctors can do what they do best, treat their patients. We make their lives easier by providing expert guidance, so they can focus on their personal and professional aspirations.

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About Ali Oromchian, Esq.

Ali Oromchian, JD, LL.M. is the founding attorney of the Dental & Medical Counsel, PC law firm and is renowned for his expertise in legal matters

In addition to practicing law for almost 20 years, Ali is also a renowned speaker, throughout North America, on topics such as practice transitions, employment law, negotiation strategies, estate planning, and more! Ali has helped hundreds of optometrists realize their professional goals and looks forward to aiding you in navigating the legal landscape. 


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